AI Diagnostic Summary

Your computer has been infected! Call Microsoft Support

High Likelihood Warning

This appears to be a security-related message. Exercise caution.

Safety Warning

This message is commonly associated with scams or phishing attempts.

Do Not:

  • Click any links in the message
  • Call any phone numbers displayed
  • Enter personal or financial information

Safe Actions:

  • Close the popup or browser tab immediately
  • Navigate directly to official websites if concerned
  • Run a trusted antivirus scan on your device

Seeing "Your computer has been infected! Call Microsoft Support"? This type of message is commonly used in scams or phishing attempts. Before taking any action, read the safety guidance below carefully.

Medium confidence
What This Error Means

A malicious popup is trying to trick you into calling scammers.

Reported across multiple operating systems and devices.

Based on documented solutions and common real-world fixes.
Not affiliated with browser, OS, or device manufacturers.

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Common Causes
  • Malicious advertisement
  • Compromised website
  • Adware infection
How to Fix
  1. Do NOT call the number shown
  2. Close the browser window or tab
  3. Run antivirus scan
  4. Clear browser cache

Last reviewed: June 2026 How we review solutions

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Common Misdiagnoses

Fake Microsoft Tech Support Popup From Fake Tech Support: What They Actually Do

Understanding what fake tech support scammers actually do when given access helps you assess the severity of an incident and take appropriate recovery steps. Scammers who display Fake Microsoft Tech Support Popup to create urgency follow a predictable playbook once they gain access. First contact: a browser pop-up or phone call claims to be from Microsoft, Apple, or an antivirus company. The message displays Fake Microsoft Tech Support Popup to create fear. Second step: the caller asks you to install remote access software (AnyDesk, TeamViewer, AnySupport). Third: once connected, they open Event Viewer or run netstat and claim normal system events are evidence of infection. Fourth: they request payment via gift card, wire transfer, or cryptocurrency — methods that are untraceable and non-refundable. If you have given a scammer remote access: immediately disconnect from the internet, change all passwords from a different device, check for installed software in Control Panel → Programs, run a full scan with Windows Defender or Malwarebytes, and report to the FTC at reportfraud.ftc.gov. Your bank can recall wire transfers within 24–48 hours if you act quickly.

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Explanations are based on documented fixes, real-world reports, and common system behavior. GetErrorHelp is independent and not affiliated with software vendors, device manufacturers, or service providers.

GetErrorHelp will never ask for payments, phone calls, software downloads, or personal information.

Frequently Asked Questions

Is this really Microsoft?

NO - Microsoft never shows phone number popups for virus warnings.

I called the number - what now?

Do not give remote access. Hang up. Change passwords if you gave any info.

Related Resources

Also Known As

Common Search Variations

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Solutions are based on commonly documented fixes and may not apply in all situations.